Danske Bank’s UK CDO, Søren Rode Jain Andreasen has not really found a chatbot he actually likes.
New York-based Kasisto is a conversational AI company that developed the banking “brain” KAI, and more generally is a technology provider that works with large institutions, including JPMorgan Chase, TD Bank, Emirates NBD Bank, DBS Bank, and Mastercard.
For a few years now, consumer attitude towards finance and banking has been changing. A rapid rise in digital consumption has resulted in more technology and innovation than ever before, with total fintech investment in Europe skyrocketing to $58.1bn in 2019.*
Monzo has reached a combined total of 135,000 customers for its two premium bank account options since their launch in 2020 and now it extends their benefits.