The London based challenger Revolut has been accused of not paying promised bonuses to employees in its compliance team, sparking a dispute that contributed to a rise in frozen customer accounts, FT reported.
This disputed claim over a worker bonus led to a job action and a court case against Revolut. This new case is the second time the company is accused of forcing employees to indefinitely and “voluntarily” leave.
Some of the former employees in Revolut’s Krakow office told the Financial Times that the company promised monthly bonuses to multilingual recruits who could help service its multinational customer base.
This prompted the workers to launch an informal “language strike” and to refuse to translate documents such as tax records that were required for compliance checks.
According to an investigation from Wired from May 2020, Revolut also pressured employees to pick between two documents – one terminating employment for “underperformance”, the other cited a “mutual agreement” including a small severance that counted as the employee leaving of their own accord.
One worker said she complained about the lack of language bonuses in messages to London-based executives. Soon after, she claims that Revolut told her she had to choose, on short notice, between leaving the company by “mutual agreement” or being fired on disciplinary grounds.
Her case had been set for a Krakow court hearing earlier this year, but this was derailed due to the COVID-19 pandemic.