New York-based Kasisto is a conversational AI company that developed the banking “brain” KAI, and more generally is a technology provider that works with large institutions, including JPMorgan Chase, TD Bank, Emirates NBD Bank, DBS Bank, and Mastercard.
The new funding comes at a time of high growth in the conversational AI market, which is expected to grow from $4.2 billion in 2019 to astonishing $15.7 billion in 2024.
Kasisto was founded in 2013 and led by Zor Gorelov, it’s CEO. Kasisto mostly provides a digital experience platform for the financial services industry, which is engaging with millions of consumers around the world, all the time, across multiple channels, in different languages, and is optimized for performance, scalability, security, and compliance.
Zor comments: “Our digital experience platform, KAI, has been successfully deployed in production by leading financial institutions around the globe, and helps these organizations deliver truly humanizing digital experiences to their customers.”
He adds: “ The working capital will be used to build out sales and push the product deeper into new business areas, including corporate banking. ”